Terms and Policies
Welcome to our online store. By using our website and placing an order, you agree to the following terms and policies. Please read them carefully.
1. General Terms of Use
This website is operated by [Your Store Name], based in Portugal. Throughout the site, the terms “we”, “us” and “our” refer to the store. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
We reserve the right to update or change these terms at any time, and it is your responsibility to check this page periodically for any changes.
2. Privacy Policy
Your privacy is important to us. We collect and process your personal information in accordance with the General Data Protection Regulation (GDPR) applicable in the European Union.
We may collect the following data:
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Name, contact information, and delivery address
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Payment details (processed securely by third-party providers)
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Order history and website usage information
Your data will never be sold or shared with third parties for marketing purposes without your explicit consent.
3. Orders and Payments
All prices are listed in Euros (€), including applicable VAT. We accept various secure payment methods, including credit/debit cards, PayPal, and bank transfers.
We reserve the right to cancel or refuse any order for reasons including product availability, pricing errors, or suspected fraud.
4. Shipping and Delivery
We ship within Portugal and internationally. Shipping times and costs will vary depending on the destination and chosen delivery method. Estimated delivery times are provided at checkout but are not guaranteed.
Once your order is dispatched, you will receive a tracking number (if applicable).
5. Returns and Exchanges
You have the right to return any product within 14 days of delivery, in accordance with EU consumer law. Items must be returned unused, in original packaging, and with proof of purchase.
To request a return, please contact us at [Your Contact Email] with your order number and reason for return.
Refunds will be issued using the original payment method, excluding shipping costs unless the return is due to an error on our part.
6. Governing Law
These terms and policies are governed by the laws of Portugal and the European Union. Any disputes shall be subject to the exclusive jurisdiction of the courts of Portugal.
7. Contact Us
If you have any questions about these terms or any aspect of our service, please contact us at: